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Help & support

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Help & support

Answers to the usual questions. Can't find yours? Write to us.

Getting started

What is pixkoz?

A place to find spells: photo styles made by creators. Most spells show a before and an after, so you can see the look before you use it. Browse them in Discover, or look one up in Search by name, style or #tag.

How do I use a free spell?

Open it and tap Copy prompt. Then open your AI image app, add your photo, paste the prompt and generate. The spell page shows the prompt itself, so you can read exactly what it asks for before you copy it.

How do paid spells work?

A paid spell runs here, on pixkoz: open it, add your photo and choose Cast spell. Before you start, the page shows an estimate of what a cast costs; the final charge follows what the cast actually uses, so it can differ. Its prompt stays private to the creator.

Do I need an account?

No. Anyone can browse, search, share and copy prompts. Sign in to like spells and keep them in Liked, to report spells and creators and to block a creator, and to cast paid spells.

Where are the spells I liked?

In Liked: on a phone it is under You, and on a wider screen it is in the rail on the left. Tap a filled heart again to take a spell out.

Safety and privacy

How do I report a spell or a creator?

For a spell, use the ⋮ menu on it, on its card or its page, and choose Report spell. For a creator, use the ⋮ on their page and choose Report creator. Pick what's wrong, add details if they help, and send. Nobody is told who reported them, and a spell you report is hidden for you straight away. For anything else, use Report a problem below.

How do I block a creator?

Choose Block in the ⋮ menu on any of their spells, or on their page. Their spells stop showing up in Discover, Search and your lists, and they aren't told. Unblock them any time in Blocked creators, under You or Settings.

Who can see the photos I upload?

Photos you add to cast a spell are private to your account: other people, creators included, don't see them. They're sent to the AI service that makes your result, and our team opens them only when needed to run, support or secure pixkoz, or when the law requires it. The photos in a spell you publish, its before and after, are public. Your profile picture, if you add one, is shown with your name; if you're a creator, everyone can see it. Deleting your account deletes your photos; the Privacy Policy says what is kept, and why.

Your account

How do I sign in?

With Google: choose Continue with Google in You, or when you like a spell. An account that has a password can choose Sign in with email instead.

How do I change my name or picture?

Open You (Settings on a wider screen) and choose Edit profile.

How do I delete my account?

Open You, scroll to the end and choose Delete account (on a wider screen: your picture at the top right, then Settings). Type DELETE, then choose Delete my account. It is immediate and can't be undone; this page explains what goes and what is kept.

For creators

How do I join?

Sign in with Google, open Studio and publish your first prompt. We're happy to help you set it up.

Is it free?

Yes. Publishing your prompts on pixkoz is free.

Who owns my prompts?

You do. You can edit or remove any of your prompts at any time, and your name is on every prompt you publish.

Can I earn money?

Paid prompts and earning from ads are being built. Early creators get them first.

When can I earn?

We'll share the details with early creators before paid prompts and ad earnings launch.

What is the Diamond badge?

Diamond is for the first 100 early creators who publish at least 3 prompts. It shows on your profile and on every prompt you publish, and it's yours to keep. Creators who join later can still earn it once 1,000 or more people have tried their prompts. Diamond creators get new earning features first.

What are Gold and Silver?

Silver comes with your first published prompt. Gold is for creators with 10 or more prompts, tried by 100 or more people in total.

Do I have to post only on pixkoz?

No. Keep posting wherever you like, Instagram included.

Who is behind pixkoz?

pixkoz is made by BinaryBuddies, a small team in India. Hitesh is the founder.

Credits

What are credits?

What paid spells run on. 1 credit is ₹1. You buy them in packs. Each paid spell shows an estimate (≈) before you cast. We hold that much and charge the actual AI cost of your result: unused credits come back, and if it costs more the difference comes from your balance, even below zero.

What if a cast fails?

When it fails on our side, its credits come back to your balance by themselves. You're never charged for a failed cast. The Refund & Cancellation Policy covers the rest.

Why is my balance below zero?

A cast can cost more than its estimate. When it does, the difference comes from your balance, even if that takes it below zero. While it's below zero you can't cast or run tests. Your next top-up covers it first, and the rest stays in your wallet.

In what order are my credits used?

Credits from pixkoz first, then your earnings, then credits you bought, oldest first.

Still need help?

Contact usWe reply within 24–48 hours on business days

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